We Sell Only Natural Jewelleries and Gemstones. We Do Not Sell Imitation, Simulated, Faux or Synthetic Products of any kind. (Click and Collect Available)

FAQs

FAQs

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FAQs

We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 14days for a full refund or exchange. Please refer to our Returns & Exchanges page for detailed instructions.

Tracking your order is easy! Once your order is shipped, we’ll send you a confirmation email with a tracking number. You can use this number to track your order’s status on our Order Tracking page.

We accept major credit cards (Visa, MasterCard and PayPal) for secure and convenient payments.

Yes, we offer international shipping to most countries. Shipping fees and delivery times may vary based on your location. Our shipping rates can be found at the checkout once you insert your full address.

You can reach our friendly customer support team through our our email address on the contact page. You can also reach us through WhatsApp or text message. We’re here to assist you with any questions or concerns you may have.

We process orders quickly to ensure fast delivery, so modifications or cancellations may be limited. Contact our customer support as soon as possible, and we’ll do our best to assist you.

No, we have stop gift wrapping services for now. Hopefully, we will resume back soon.

Yes, we offer online ordering with shipping options available. Please check our shipping rate at the checkout. We also offer pick up at our shop.

We are currently working on newsletter and exclusive offers and promotions to our customers. We would recommend that our customers check our website regularly 

Customers do not open an account before purchasing items on our website. We are open to the public.

If an item you’re interested in is currently out of stock we will update our website with out of stock status.

Please contact our customer support team as soon as possible if you need to change your shipping address after placing an order. We’ll do our best to assist you, though changes may be subject to the order’s processing stage.

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